RRROBOT - Terms and Conditions

* § 1 Area of application and subject to change
* § 2 Contract conclusion
* § 3 Right of return
* § 4 Shipping
* § 5 Payment terms and discounts
* § 6 Delay and collection expenses
* § 7 Retention of title and rescission
* § 8 Compensation and retention right
* § 9 Guarantee and liability
* § 10 Data protection
* § 11 Applicable law
* § 12 Final provisions

Please note:
The english translation of the RRROBOT Terms and Conditions is provided for the convenience of our non-German-speaking customers. Regardless of this, only the original German-language version is legally binding.

§ 1 Area of application and subject to change
1.1
RRROBOT performs all deliveries and achievements towards the contracting partners (in the following customer) exclusively on basis of these terms and conditions.

§ 2 Contract conclusion
2.1
A contract is only given by the term, that the customer sets an (Online)-order, and the acceptance of this order by RRROBOT. RRROBOT accepts the order after confermation of the order or by delivery of the ordered product.

2.2
Our offers are subject to change, this means that we are not obliged to the achievement in case of the unavailability. We reserve ourselves to produce an achievement, which is equivalent in price and quality.

§ 3 Right of return
3.1 a only end customers
With all our products you have a right of return of 14 days. The period begins soonest at the day of the delivery and the receipt of this instruction. It should be understood that the product is sent back to us in flawless state and in the original packaging to following address:

RRROBOT
Daniel Lisson
Tiefentalstraße 15
51063 Köln
Deutschland

3.1 b only reseller
There is no right of return for reseller, expect the delivered product is damaged or qualitative defect.

3.2 only end customers
Provided that you cancelled the contract within 14 days under the terms of the contract of 3.1, after the product has come with the designated receiver, and the order value amounts to more than 40 EUR (without delivery expenses), we refund for you the costs of the return by credit of the suitable amount on your account. With an order value (without delivery expenses) to 40 EUR, you have to bear the regular back end costs, unless the delivered product is not equal to the ordered product.

3.3 only end customers
Please send the returns always adequate stamped and add the original calculation of the return. Please, choose the cheapest dispatch kind in consideration of the value of the product.Unfortunately, not free sent returns, which do not correspond to the precalled conditions, cannot be accepted. We expressly reserve ourselves to calculate to you arising expenses, which are resulting of it.

§ 4 Shipping
4.1a only end costumers
We do not have a minimum order value for end customers.

4.1b only reseller
Minimum order value for reseller amounts to 200 EUR plus 19% german value added tax .

4.2a only end customers
After entrance of payment (with precash) you will get your ordered products within 4 to 7 days.
Should a product once not be in stock, you will informed and we try for a delivery as quickly as possible.

4.2b only german reseller
Postage and packing for german orders plus 8 eur. Orders of 500 EUR+ net order value are free from costs for the dispatch. Delivery period from receipt of order is 14 to 21 days. If requested articles are in stock, delivery period shortens. Detailed information will be given by RRROBOT with order confirmation.

4.3 c only european reseller
Postage and packing for european orders plus 15 eur. Postage and packing for swiss orders plus 30 eur. Delivery period from receipt of order is 16 to 21 days. If requested articles are in stock, delivery period shortens. Detailed information will be given by RRROBOT with order confirmation.

4.3
Delays of delivery and achievement as a result of force majeure and events, which substantially complicates the producing of the achievement to us or make producing impossible as for example strike, lockout and official orders, we do not have to represent. Part deliveries are allowed; no additional forwarding expenses are calculated. Objections of part deliveries entitle the buyer not to the refusal of the other deliveries, or the complete order.So far as legally allowed, is our obligation for achievement of compensation, equal what legal ground, limited for invoice value.

4.4
From 200 EUR the delivery occurs on responsibility of the receiver.

4.5
You can transfer the invoice amount, which is stated by us, to the following account:

bank: Postbank Frankfurt
account holder: Selbach, Lisson
bank code: 50010060
account number: 10921600
reason for payment: invoice number, shop name

Our international account connection is:
IBAN: DE38 5001 0060 0010 9216 00
BIC-Code: PBNKDEFF

§ 5 Payment terms and discounts
5.1a for end customers
All prices are given in EURO, included is the german value tax (19%). Plus shipping cost.

5.1b for reseller
All prices are given in EURO and are calculated plus VAT and plus the costs for the dispatch.

5.2
The value added tax is 19% within Germany. All offers and prices are without obligation and are subject to change. Changes and mistakes are subjects to change.

5.3a only end customers
Accounting takes place against prepayment.

5.3b only reseller
Accounting takes place with the first orders by prepayment. Afterwards by calculation.

5.4
Single discount actions and special actions are explicitly expelled with the articles and are limited in the offer length.

§ 6 Delay and collection expenses
6.1 for reseller
the customer is in delay 30 days after calculation preservation. The first reminder costs 2 euros plus interests on arrears by height 9.62% (adapted from the base lending rate of the German Central Bank as at January 2009). Then the second reminder occurs 30 days on receipt of the first reminder and is the last request for payment with a dunning charge of other 5 Eur plus interests on arrears.

§ 7 Retention of title and rescission
7.1
The product remains our property up to entire payment, even if the product is resold (extended retention of title). With default we are entitled to withdraw from the contract and to claim back the purchase thing.

7.2
In case that a supplier of us in spite of contractual obligation does not deliver the ordered product any more and this leads to an achievement obstacle blameless from us we are entitled to the resignation. In case of the resignation we will inform you immediately about the non-availability and refund already produced considerations immediately.

§ 8 Compensation and retention right
8.1
The compensation is only allowed if your demand is ascertained indisputable or legally.

8.2
A retention right exists only if your counterclaim is based on the same contractual relationship.

§ 9 Guarantee and liability
9.1
We take over no liability for damages which have originated from an improper use with our products.

9.2
If the delivered goods fall short at the time of the danger crossing, we will provide for the removal of the lack or spare delivery. While missing the finishing touches or spare delivery, you can require the lowering of the reimbursement or after your choice rescission of the contract.

9.3
Our liability for own fault as well as that of our legal representatives and fulfilment assistant limits itself to intention and gross carelessness.

§ 10 Data protection
10.1
The data necessary for for business purposes are stored under strict attention of the regulations of the Federal Data Protection Act / BDSG and of the information and communication services law / IuKDG and are transmitted by the order handling if necessary to affiliated companies as well as third companies, which are employed for the order order handling (for example, German post). All personal data are treated strictly confidentially.

§ 11 Applicable law
11.1
The general terms and conditions and the whole legal respect between the customer and RRROBOT shall be governed by the laws of the Federal Republic of Germany. Place of venue shall be the competent county court of Cologne.

§ 12 Final provisions
12.1
Changes or additions to this contract - especially to this written form requirement - are valid only in written form.

12.2
All explanations can be directed on electronic way to the customer. This is also valid to accounts within the contractual relationship.

12.3
Are or become single regulations of these general terms and conditions ineffective, the effectiveness of the other regulations is not thereby touched. To the place of the ineffective regulation answers the regulation, which is approaching to the economical purpose of the arrangement.